BIA Dakar recrute un Training Manager

18 février 2020 Offres d'emplois Commenter

BIA Dakar recrute un Training Manager

Job Purpose

Manage and supervise all technical training activities in the African Region and ensure effectiveness, efficiency and compliance so that the skills and performance of employees meet the organization’s current and future needs.

Main Responsibilities/Accountabilities

  • In charge of technical training area (Dakar/Ougadougou training centers) and training center budget
  • Coordinate product or sales training activities for internal or external technicians/customers.
  • Formulate, implement and coordinate training programs in line with business/site priorities
  • Develop an overall technical training plan to meet the current and planned business requirements of the organization
  • Forecast and develop future strategic plan. This includes development of tools to monitor execution of the strategy.
  • Oversee maintenance of files and of training material
  • Select and manage ongoing relationships with external consultants, training providers as well as business partners.
  • Lead, direct, evaluate, and develop a team of training professionals in each training center

Competencies (from the BIA Competencies Dictionary)

* Between 3 and 5 for technical function

* Between 5 and 10 for non-technical function

  • Customer focus                                                                                                    level expected 4
  • Initiative & Pro activity                                                                                        level expected 3
  • Developing and Coaching others                                                                          level expected 4
  • Develop and maintain trainers technical and pedagogical skills                     level expected 4
  • Planning and Organizing                                                                                         level expected 4
  • Technical and professional Expertise                                                                   level expected 3
  • Leadership                                                                                                                level expected 4
  • Organizational alignment                                                                                       level expected 3

Professional Skills (Example: Presentation Skills; Sales Skills; Project Management …)

* For non-technical function

  • Resources Management : (financial, means and FTE)
  • Management of interpersonal relationships
  • Analysis of internal and external training needs
  • Evaluates the performance of training programs
  • Organize training sessions
  • Coordinate Bia and OEM Technical program
  • French & English

Technical Skills (Example: mechanic troubleshooting experience, Good knowledge in the repairing of engines and heavy plants …)

* For technical function

  • Technical knowledge of heavy equipment
  • Knowledge on OEM products
  • ICT Knowledge (Example: SAP, CRM, QuickView…)
  • Knowledge of MS Office
  • SAP,CRM

Responsibility QSHE

  • Comply with all applicable safety instructions on site at customers
  • Alert any potentially dangerous situation
  • Apply QHSE procedures
  • Ensure customer satisfaction

Closing date: 19 March 2020