Muslim Hands recruits an Operations Manager

4 mars 2020 Offres d'emplois 2 commentaires

Muslim Hands hiring an Operations Manager.

  • Position: Operations Manager – Southwest Senegal
  • Location: Senegal
  • Application Deadline: 01.04.2020
  • Duration: One-year, full time (3 months’ probation)
  • Start Date: ASAP

About Muslim Hands

Muslim Hands is an international relief and development NGO, established in 1993 with objective of providing relief from poverty and sickness and the provision of education in an ethical, effective, efficient and transparent manner.

Muslim Hands works both directly and with partners in over fifty countries, carrying out short and long-term projects in emergency relief, educational and vocational training, orphan sponsorship, medical care and safe water.

Muslim Hands Senegal is looking for an operations manager to provide strategic vision, technical skills and sector experience in order to grow and develop. The right candidate would speak fluent English and French and possess exceptional management skills. He/She would also understand the complexity of working in a remote location and be flexible to the environment as well as being sensitive to the local custom and culture.

Job description

Strategy and vision

  • Formulate, plan and communicate a clear vision of present and future program goals and strategies to team members and stakeholders that translate into concrete programs and work plans.
  • Formulate and review the country strategy annually
  • Set direction by prioritizing and organizing actions and resources to achieve program and agency objectives.
  • Explore innovative funding and resource development models and new sources of capital

Team management

  • Provide empowering leadership and develop the capacity of the team, and lead career development efforts
  • Assist team members with information, tools and resources to improve performance & reach objectives.
  • Manage collaboratively, promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
  • Hire, orient and lead team members as necessary.

Operations management

  • Oversee program quality and impact by ensuring programs are based on sound design principles and utilize Muslim Hands country strategy and project management toolkit
  • Ensure effective, transparent use of resources in compliance with Muslim Hands and donor policies/procedures.
  • Build and maintain operational systems that ensure proper administrative support for programs, as well as segregation of duties between finance and operations.
  • Support country teams to improve data collection, management, and use to build a culture of adaptive management, high-quality program performance, and learning.
  • Build and maintain good relationship with the local government, internal and external constituents such as private partners, foundations, the private sector, etc.
  • Represent Muslim Hands programs with national and international media
  • Represent Muslim Hands in the relevant Senegal INGO forums.

Programme Management

  • Ensure efficient start-up and timely delivery of projects, collaborating with programmes team to identify and address any obstacles to implementation by strengthening planning and implementation systems and processes.
  • In collaboration with Muslim Hands UK programmes team, ensure that programming is implemented to the highest standards, adhering to approved methodologies, adaptive to changing contexts and leading to demonstrable results and impact.
  • Be directly engaged in the continuing development of the organization, its mission, and its staff, through the sharing of experience and knowledge, particularly contributing to its institutional learning efforts.
  • Strengthen existing funding relationships and identify and pursue new potential donors in collaboration with Muslim Hands UK

Finance and compliance

  • Ensure excellent collaboration between finance teams both in-country and UK to prepare quality financial and narrative reports, ensuring clear reporting processes, respect of deadlines and capture of quality data.
  • Set a strong culture of compliance and integrity within the Muslim Hands Senegal team, with clear links between compliance and performance evaluations, consistent communication and rigorous oversight
  • Maintain regular and proactive communication with Muslim Hands UK and finance focal points on finance issues and ensure that the organization is audit-ready and preventing and mitigating financial losses.
  • Make Certain all project budgets are regularly monitored and analysed and ensure rates are in line with projections and prevent overspending.
  • Ensure all in-country policies and procedures (financial, operations, HR, etc) are up to date, in line with global policy and local law and exhaustive for the needs of the program.
  • Address rapidly any non-compliance to the organization’s policy with appropriate communication, incentives, and disciplinary measures.

Job requirements

  • BA/S or equivalent in relevant field required; MA/S preferred.
  • 7-10 years of field experience in international relief and development programs, including demonstrable success in managing development programs.
  • 5 years of senior-level leadership, capacity building and field management experience.
  • Demonstrated success working effectively and respectfully with host country government, private sector, INGO, NGO partners and other stakeholders in complex environments.
  • Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.
  • Political acumen, curiosity, and an ability to remain flexible are critical.
  • Successful and proven negotiation, communication and organization skills.
  • Excellent oral and written English and French skills required;

Muslim Hands Bangladesh Offers

Competitive salary package

Muslim Hands team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/short term assignment to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MH’s policies, procedures, and values at all times and in all in-country venues.

Fostering a diverse and open workplace is an important part of Muslim Hands vision. Muslim Hands is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

Application

For interested applicants, please send your updated resumes with a cover letter to the below email address by Wednesday April 1, 2020 with the following email title/subject; NAME OF APPLICANT / Position.

Applications are reviewed and screened before deadline, so we encourage applicants to apply as early as possible.

mohammad.shafiq@muslimhands.org.uk