Linum Consult hiring PSSR Infrastructure.
Linum Consult’s client is a market leader in the distribution of machine parts across the Mining, Civil Engineering and Heavy Industry sectors in Africa. Due to extended growth, they are looking to hire a Parts & Services Sales Representative with experience in the Civil Engineering sector for their office in Senegal.
Responsibilities
- Being the main point of contact for the Infrastructure Construction customers
- Developing the customer relationships in order to optimise the After-Sales Service
- Developing new business opportunities
- Promoting and selling the company’s entire range of products, parts, and services
- Promoting and selling all technological solutions
- Ensuring complete customer relationship management: monitoring activities, managing associated sales opportunities, reporting and measuring customer satisfaction
- Ensuring continuous customer satisfaction: taking into account alerts, providing responses to the customer to improve the service and services provided
- Reporting to the client on any actions taken and their progress, whilst ensuring that the work is carried out to the client’s requests
- Writing and monitoring commercial proposals according to the company’s standards
- Updating and maintaining the CRM database with relevant information
- Carrying out competitive intelligence
- Ensuring the tracking of shipments
- Participating in budget development alongside the technical department
Job requirements
- BAC+3 in a Sales or Technical discipline, ideally in Mechanical or Electrical Engineering
- At least 5 years’ experience in technical support, preferably in Civil Engineering/ Infrastructure Construction/ Public Works equipment in Africa
- Fluent in French & English
- Strong understanding of mechanics, motors, electronics, and electrical components
- Excellent commercial skills; with a demonstrable history of promoting products and services in a technical environment
- Autonomous, customer oriented, stress resistant, able to manage priorities, entrepreneurial & quick thinking with an analytic mind
- Good knowledge of MS Office and other Microsoft software
Application process
If you fulfil all of the key criteria for this position, then please formally submit your CV along with your current financial package details for the attention of Frederick Thugniot on africa@linumconsult.com
If you fulfil all the criteria stipulated, you will be contacted within 24 to 48 hours. If you do not fulfil the minimum criteria, we may contact you regarding alternative positions.
Application deadline: 14 March 2021.
