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International Staffing Company recruits a Front Desk and Admin Officer

International Staffing Company hiring a Front Desk and Admin Officer.

Our client is a subsidiary of a leading international energy (power, oil & gas) and infrastructure conglomerate with business operations in over 38 countries across Africa, Europe, The Middle East and Asia. As the Front Desk and admin Officer, you have a multifunctional role which incorporates Admin functions and Client management.

Key deliverables

  • Provide information about establishment, such as location of departments or offices, employees within the   organization, or services provided.
  • Meet & Greet persons entering establishment, determine nature and purpose   of  visit, and direct or escort them to specific destinations.
  • Operate telephone switchboard to answer, screen, or   forward calls, providing information, taking messages, or scheduling appointments.
  • Hear and resolve complaints from customers/clients or the public.
  • Maintain proper & orderly documentation/filing for all internal & external clients
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Analyze data to determine answers to questions from customers or   members of the public.
  • Schedule appointments and maintain and update appointment calendars.
  • Supervision of Office Assistants in respect of janitorial services whilst maintaining the lobby or reception area.
  • Taking messages and relaying them to the relevant department/companies.
  • Attend to ad hoc duties as advised by Line Manager
  • Coordinate Courier & Mail handling (in-coming and out-going)
  • Stationery Management (call cards, ID Access etc.)
  • Maintain office filing and storage systems.
  • Monitor and order office supplies through Procurement / Finance.
  • Coordinate with group procurement on purchase of cards and gifts for staff (anniversary, birthday etc.) and ensuring delivery
  • Take action to reduce costs that are focused on creating greater efficiencies, economies of scale or better-quality resources for a project team, department, or business unit.
  • Processes to provide quality customer service Perform other duties and assignments as required


  • First degree from a reputable University
  • Minimum of 1- 2 years cognate working experience in a similar role within a corporate Organization.

Personality Traits

  • Ability to work in a fast-paced corporate environment.
  • Ability to handle high volume switchboard /telephone/ reception duties.
  • Proven experience as front desk representative, agent or relevant position
  • Knowledge of office management and basic bookkeeping
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • Ability to work independently and under pressure
  • Proficient in English (oral and written)

Working relationships

  • All Staff
  • Companies/Departments
  • Visitors
  • Clients and Vendors.

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