Emploi-Unified Communcaition Provisioning Order Creation Manager – UC POCM.
Votre rôle
On requests of UC Service Transition Manager, He / she will manage the request which may include access numbers or DDI ranges and Leased Lines with support of local LDMs, FE, Local Providers and Product Managers when necessary, or dealing directly with the carriers.
Managing requests of portability for access numbers or DID ranges with support of local FOIS.
Provisioning of Clarify database with information related to voice, Video, Security and Messaging Services if needed.
He / She will work closely with Field Engineers, Local providers, Implementation Teams, UC PMs, Process Owners and Product Managers
He / SHe will work on Some internal Tools ( LOIS, Sesam, GINI, Occean, ITRAC ,.. )
Votre profil
The person has to have some knowledge on Voice services.
He/She has to be well organized and dedicated to his job.
Theposition requires a strong focus and attention to avoid mistakes in our databases.
Good communications skills, as this position requires internal and external communications with Vendors and Third Parties
Excellent English Launguage.
Work in a virtual team environment.
Willing to learn new services if needed.
Work in a virtual team environment.
Le plus de l’offre
Education, qualifications, and certifications
High Faculty Degree
ITIL Cerificate is a Plus
Experience
2 – 4 years experience in the specified local telecommunications area
Telecommunications experience, highly desirable
Previous Experiecne with
Entité
Customer Services & Operations
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
