-Identify performance improvement opportunities across supply chain to drive efficiency & customer satisfaction;
-Interact with partners (3PLs mostly) and overview their performance;
-Push improvement initiatives through fulfillment & last mile operation and deliver outcome;
-Analyze periodical customer satisfaction reports & analyze customer feedback and translate these analyses into actions across teams ;
-Support the head or Logistics at Jumia with special projects management (ex. Expanding the pick-up stations network, setting up a new warehouse);
-Perform ad-hoc analysis & reports when needed.
Internship requirements :
-Master’s Degree student from an accredited university; in Engineering, Operations or Business Administration preferred
-Dynamic, motivated and willing to learn ;
-Action oriented, results oriented ;
-Strong analytical skill ;
-Strong inter-personal skills: able to work on the ground with teams from diverse backgrounds ;
-Well organized and able to work well under stress and tight deadlines;
-Independent, with a strong ability to go further than the expectations .
We Offer:
-Building the biggest logistics platform in Africa ;
-A unique experience in an entrepreneurial, yet structured environment ;
-The opportunity to become part of a highly professional and dynamic team working around the world;
-An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
